Shipping Policy

All orders are shipped from our U.S. warehouses.

Order Processing

Processing Time: 1 business day (Monday–Saturday)
Order Cut-Off Time: 2:00 PM PT, Monday–Saturday

Orders placed after the cut-off time will be processed on the next business day.

No orders are processed or dispatched on Sundays (carrier services may be unavailable).

Please note: Processing time is separate from transit time. Shipping time begins after your order has been processed and handed over to the carrier.

Shipping Options

We offer three shipping methods:

Standard Shipping — FREE

Carrier: USPS Ground Advantage
Estimated Transit Time: 3–7 business days (shipping time only, processing time not included)

Standard Shipping is our free delivery option. While most packages arrive within the estimated timeframe, USPS delivery times may occasionally take longer due to factors outside of our control.

Possible causes of delays include:

• Severe weather conditions
• High holiday shipping volumes
• USPS processing center delays
• Carrier network disruptions
• Unexpected transportation issues

In some cases, USPS packages may remain at a processing facility for several days before tracking information is updated. Your package is still considered in transit while USPS continues processing.

Please note that USPS Ground Advantage is an economy shipping service. Delivery times may vary depending on your location, weather conditions, carrier workload, and other external factors.

Expedited Shipping — $20.00

Carrier: Amazon Logistics, USPS Priority Mail, or UPS 2nd Day Air® (depending on your location and availability)

Estimated Transit Time: 2–3 business days (shipping time only, processing time not included)

Expedited Shipping provides faster delivery than Standard Shipping and is recommended for customers who need their orders sooner.

We work with trusted logistics partners, including Amazon Logistics, to provide reliable and efficient delivery services. Amazon is only used as a third-party delivery partner, and we do not sell products through Amazon.

Express Shipping — $40.00

Carrier: Amazon Logistics, USPS Priority Mail Express, or UPS 2nd Day Air® (depending on your location and availability)

Estimated Transit Time: 1–2 business days (shipping time only, processing time not included)

Express Shipping is our fastest delivery option.

Depending on your location and package availability, we may use Amazon Logistics to provide fast and reliable delivery service.

Important Notes:

• UPS 2nd Day Air® delivers on business days only. Weekends and holidays are not counted as transit days.
• Amazon Logistics and USPS Priority Mail Express may provide weekend delivery in many locations.
• Delivery time is calculated from the date the carrier scans your package.Ex
• pedited and Express delivery times are estimates and are not guaranteed due to possible carrier delays.
• Severe weather, holiday periods, high shipping volumes, and carrier processing delays may affect delivery times.

Thanks to our multiple U.S. warehouse locations, some expedited and express orders may arrive faster depending on inventory availability and destination.

Couriers Used

We work with trusted shipping partners, including:

• USPS
• UPS
• Amazon Logistics

Amazon Logistics is used only as a delivery service partner to provide reliable and fast shipping. We do not sell products through Amazon.

The carrier used for your order may vary depending on your shipping address, package size, inventory location, and service availability.

Shipping Delays

Although we work hard to ensure timely delivery, occasional delays may happen after your package leaves our facility.

Delays may occur due to:

• Weather conditions
• High shipping volumes
• Carrier processing center backlogs
• Transportation disruptions
• Unexpected circumstances

If your tracking information shows that your package is delayed or remains at a carrier processing center, please allow additional time for carrier processing.

Sometimes packages may stay at a USPS or carrier processing center for several days without new tracking updates. This does not necessarily mean the package is lost; it may still be moving through the carrier network.

If your package is delayed, we will assist in contacting the carrier and monitoring tracking updates when necessary.

Order Notifications

After placing your order, you will receive an order confirmation email with your order details.

You will also receive email notifications when:

• Your order has been shipped
• Your package is out for delivery or delivered (when carrier tracking updates are available)

If the phone number provided during checkout is registered with WhatsApp, we will also send WhatsApp notifications:

• One notification after your order is placed
• One notification when your order has been shipped

Please make sure your email address and phone number are entered correctly at checkout to ensure you receive all order updates.

Shipping Costs

• Standard Shipping: Free
• Expedited Shipping: $20.00
• Express Shipping: $40.00

International shipments may require additional shipping charges depending on the destination and customs requirements.

Tracking

All orders include tracking information.

Customers can monitor shipment progress from dispatch until delivery.

Please note that tracking updates may occasionally be delayed while carriers process packages, especially during high-volume periods or unexpected service disruptions.

Cancellations

Orders can be canceled before shipment.

Once an order has been dispatched, please refer to our refund policy for further assistance.

Damaged Packages

If your package arrives damaged, please refuse delivery if possible and contact our customer service team immediately.

If the package was delivered while you were unavailable, please contact us with photos and order details so we can assist you.

Customer Support

WhatsApp: +1 636 775 6668

Email: service@minicatalizador.com

North America Office:
1400 University Ave, Riverside, CA 92507, USA

Asia Pacific Office:
6-16B Argyle Street, Mong Kok, Kowloon, Hong Kong